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Terms & Conditions

At CyberEx, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you use the CyberEx website, mobile application, and related services (collectively, the "Platform").

1. Information We Collect

We gather information to deliver secure, human-verified, and dependable financial services.

a. Personal Information

  • Full name
  • Email address
  • Phone number
  • Account credentials
  • Identity verification details (when necessary)

b. Financial & Usage Information

  • Transaction history
  • Account preferences
  • Feature usage and interactions
  • Device and application usage data

c. Technical Information

  • IP address
  • Device type and operating system
  • Browser type
  • Log data and cookies

2. How We Use Your Information

We utilize your information to:

  • Create and manage your CyberEx account
  • Verify human identity and prevent fraud
  • Process transactions and financial activities
  • Provide customer support and address inquiries
  • Enhance platform performance and user experience
  • Send important updates, security alerts, and service notifications

3. Humany Verification & Trust

CyberEx employs human verification technologies to ensure trustworthy interactions across the Platform. Verification data is solely used for security, trust, and fraud prevention, and is managed with stringent safeguards.

4. How We Protect Your Information

We implement robust measures to safeguard your data, including:

  • Secure encryption protocols
  • Access control and authentication systems
  • Regular security monitoring and updates
  • Restricted internal access to sensitive data

While we strive to protect your information, no system is entirely secure. We encourage users to safeguard their accounts with strong passwords and secure devices.

5. Sharing of Information

We do not sell your personal information. We may share information only in the following circumstances:

  • With trusted service providers who assist in platform operations
  • When mandated by law or legal processes
  • To protect the rights, property, or safety of CyberEx and its users
  • With your explicit consent

All partners must adhere to strict data protection standards.

6. Cookies & Tracking Technologies

CyberEx utilizes cookies and similiar technologies to:

  • Enhance user experience
  • Analyze platform performance
  • Remember user preferences

You can manage or disable cookies through your browser settings, but some features may not work properly.

7. Data Retention

We retain your information only as long as necessary to:

  • Provide services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

When data is no longer needed, it is securely deleted or anonymized.

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request corrections or deletions
  • Withdraw consent
  • Object to certain processing activities

To exercise these rights, please reach out to us using the contact information below.

9. Third-Party Links

The Platform may include links to third-party websites or services. CyberEx is not responsible for the privacy practices of these third parties. We encourage you to review their policies separately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Your continued use of CyberEx after changes indicates your acceptance of the updated policy.

11. Contact Information

If you have questions regarding this Privacy Policy or how your data is managed, please contact us: Email: hello@cyberex.com